If you are facing the Wyze Cam Offline issue then you must check the available internet connection. A bad network configuration could be responsible for why your security camera has stopped recording.
Without any doubt, it can be said that security cameras are very necessary nowadays. But, due to some reasons, they stopped working.
In this guide, we are going to explain all the steps to resolve the Wyze Cam Connection Failed issue. For any help, dial the Wyze Customer Service Phone Number now and let our experts fix the problem for you.
Reasons For Wyze Cam Offline Issue
If you have found that your Wyze security camera goes offline then you should check the entered password, wifi device, distance between the Wyze camera and base station, physical interruption, and outdated Wyze cam application.
To resolve the issue, we are going to tell you some best troubleshooting methods. You just need to apply them one by one until the issue will not be resolved.
For any other help, dial the Wyze Customer Service Phone Number that is 24*7 available to help you.
How To Fix the Wyze Cam Offline Issue?
If your Wyze Cam Not Connecting to the available internet connection then check the wifi password, wifi device, position of the Wyze camera, batteries, and update the camera application.
1. Check the Wifi Password
The wifi password that you have entered to connect Wyze cam to wifi is incorrect. Hence, you would need to check the wifi password and update it immediately. A wrong wifi password could be responsible for why your Wyze Cam Offline.
2. Check Your Wifi Device
It could be possible that your wifi device has stopped working and this is why Wyze Cam Keeps Saying Ready to Connect. You would need to check the wifi device and restart the router if found anything wrong.
3. Restart the Wifi Device
Restarting the wifi device is one of the best ways to deal with technical glitches. You just need to remove the power plug from the wall outlet and wait for 10-20 seconds. Then, reconnect the cables again and turn ON the wifi. Check if the Wyze Cam Offline issue will not get resolved or not.
4. Position the Wifi Device in an Accurate Position
You may have placed the Wyze security camera in the wrong position. This is why your Wyze Cam Stopped Working. With the help of experts, you would need to reposition the security camera again.
For any help regarding the same, dial the Wyze Phone Number now and our experts will call you back.
5. Check the Batteries inside the Wyze Camera
It could be possible that the batteries that you have inserted inside the Wyze Security Camera are damaged. This is the reason why you would need to replace the batteries with new ones.
6. Update the Wyze Cam App
You may not have updated the Wyze cam application to the latest version. This is why your security camera is not working. The app can be updated easily from the app store or play store.
7. Move Base Station Close to the Router
You may have placed the base station far from the router outside the connectivity range. This is the only reason why your Wyze Cam Offline and stopped working.
How To Connect Wyze Camera to New Wifi?
To connect the Wyze security camera to the new wifi, download the Wyze cam app, and then follow the steps that have been mentioned below.
- In the very first place, connect the security camera to the power outlet with the help of a power adapter. The yellow light on the security camera means it has been connected to the power source.
- When the LED light will start flashing, it means that your device is ready for setup.
- Now, press “+” to add the device. After this, press and hold the setup button given on the camera. You will then hear the beep sound which means that your security camera is all ready to connect.
- Tap on the “Next” button in order to connect the Wyze camera to the new wifi.
Dial the Wyze Customer Service Phone Number if you need any help regarding the same. Our experts will help you regarding the same.
Conclusion
To resolve the Wyze Cam Offline issue, you would need to check the internet connection. In this guide, we have mentioned all the methods that will make your Wyze camera start recording again. Also, we have told you all the steps to connect the security camera to the new Wi-Fi network. If you still need any help then dial the given helpline number now.