Vivint Outdoor Camera

Is Your Vivint Outdoor Camera -Stop Working? Try These Easy Steps

Security cameras are very important in all of our lives and we all know this. But, there are times when the camera starts showing some of the issues. Although you may find a number of cameras in the market, above all the best one is Vivint and the common error of these security cameras is sometimes Vivint Outdoor Camera Stop Working

If you are also the one who is troubling with the issue of Vivint camera Not Working then my friend you have to go to the right place. 

In this guide, we will talk about some of the issues related to Vivint Security Cameras and their troubleshooting steps. 

In case, you are looking for some expert help then dial given Vivint Customer Service number now. 

Why Is My Vivint Outdoor Camera Stop Working?

Vivint Outdoor Camera

Behind the issue of Vivint Outdoor Camera Stop Working, there could be a number of possible reasons. 

We have found some of the reasons behind the issue, let’s have a look: 

  • Check the power 
  • Faulty or damaged cables of Vivint camera
  • Improper camera settings 
  • The IP address is not unique 
  • Outdated firmware or software 
  • Wifi related issues 

How To Fix Vivint Outdoor Cameras Stop Working?

Check Wifi Connection And Power

Why is Vivint security camera not Working? The very first thing that you need to make sure is the cables or the connections are correct or there is something wrong. 

When you will purchase the camera, you will also get a guide with it. You can also read the guide to know about how to do the connections. 

In case you are using a wireless camera then it’s very important to check if your wifi is working fine or not.

To check the connection, connect any other device with the same network, and contact your network service providers if found anything wrong. 

Check All The Cables Properly

If you are facing the issue of Vivint Camera Not Detecting Motion then there are maximum chances that the issue is revolving around the cabling of security cameras. 

This issue will lead to the cause of no video recording or image capturing at night. 

To troubleshoot the concern, you have to change the faulty cables. 

Check The Camera Settings

One of the most important things that people do forget easily is, they usually do wrong camera settings which leads to issues like Vivint Camera Not Picking up Motion, Vivint camera Offline issue, how to connect Vivint camera to wifi, etc. 

You have to remember that security cameras have many features, some of which are enabled by default while others have to be enabled manually. 

You can also change the settings via your smartphone or with the help of your computer if you have installed software on it. 

Reboot The Camera

To troubleshoot the issue of Vivint Outdoor Camera Stop working, you can also try to reboot your device. 

Vivint Outdoor Camera -Stop Working

Rebooting the camera is one of the best and the most effective ways to resolve all types of camera-related issues. 

If you don’t know anything about rebooting then don’t worry, our technicians can help you. Just dial the given helpline number and let them resolve the issue for you. 

Update The Firmware

The Security camera brands like Vivint release the update of firmware after a certain interval of time to fix the issues. Hence, it is mandatory to update the firmware

To update the firmware, you just have to go to the official website of the Vivint security camera. Search for the model of your camera there and download the file to the computer to install a new update. 

While downloading the update of your firmware, make sure to download the one which belongs to your camera. 

How To Connect Vivint Camera to Wifi?

To connect the Vivint security camera to the wifi, follow the steps that have been given below: 

Before moving forward, make sure that you have to download the application on your mobile phone already. If not, then download it from your play store. 

  • Open the app first 
  • When the home screen will appear, click on the MENU icon in the bottom right corner. 
  • Go to“smart home settings”
  • Click on “General” and then enter the PIN 
  • Go to the “wifi settings” 
  • Click on “connectivity” 
  • To connect Vivint camera to wifi, click on the wifi network name(SSID) and enter the password. This may take a few times to connect, hence wait for a while. 

In case the camera is not working properly then check the wifi first. It may also be possible that you have entered the wrong wifi password. 

Try to resolve the issue by restarting the wifi or the camera. 

Why Is My Vivint Camera Not Detecting Motion?

Try the steps given below to resolve the issue of Vivint Camera Not Detecting Motion

  • First, you have to go to the panel and then click on the camera icon. 
  • In the top right corner, click on the settings and then enter the 4 digit pin
  • Click on “detection settings” and now you can adjust the motion according to your need 
  • To adjust the placement and size of the motion detection area, use the screen.
  • To adjust the size of the object and motion sensitivity, use the sliders on the bottom 

The motion detection sensitivity helps to tell the movement sensitivity of your camera. In case you are getting visitor detection alerts then lower the sensitivity. 

security cam helpline

In A Nutshell…’

It can be said that the security camera is really very useful these days. Hence, to fix the issue related to cameras is really very necessary. 

Above we have told you enough steps with the help of which you can easily troubleshoot the issue of Vivint Outdoor Camera Stop working


In case you are still dealing with the issue after trying all the steps then call us now via Vivint Security Cameras Customer Service Number

The team of dedicated technicians that we have will help you to troubleshoot the concern in seconds.

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