How to Fix When Vivint Doorbell Camera Not Working? 1805-791-2114 Vivint Not Recording

In the old times, we all wished to keep an eye on our premises in our absence but that was not possible at all. What we used to do is, ask our neighbors to look after our house. But today, nothing could be more peaceful than knowing your home is totally safe. It’s all possible today because of security cameras like the Vivint Doorbell camera. It happens sometimes that Vivint Doorbell Camera Not Working for no reason. What now?

It is very important to know the main reason behind the issue. It could be anything like an internet issue, faulty panel connection or cable connection, damaged batteries, etc.

In this guide, we are going to learn how to fix when Vivint not Recording anything. If you are looking for an immediate solution, dial the toll-free Vivint Customer Service number now.

Why Is My Vivint Doorbell Camera Not Working?

If you have found that the Vivint camera is not working then you must check all the cable connections properly. Sometimes, the camera stopped working because of a faulty internet connection.

Do not forget to check the power adapter of the Vivint camera. It may be possible that the power adapter has stopped working; this is why your Vivint Doorbell Camera Not Working. In addition to that, make sure that the batteries are not damaged.

As you see, a number of issues could be responsible for why the Vivint Doorbell Camera Not Connecting or Vivint Doorbell Camera Offline or not recording.

Moving further, let’s have a look at the troubleshooting methods.

How to Fix When Vivint Doorbell Camera Not Recording?

If you have found that Vivint Camera Stopped Recording, follow the below-given troubleshooting methods to resolve the problem. 

  • Check the Wifi Connection

The distance between the router and the camera could be responsible for why the Vivint Outdoor video camera is not working. Hence, you need to minimize the distance between both devices.

We would like to suggest you put your Echo at a central location so that it can get the wifi signal and can listen to your commands properly. 

  • Reset the Vivint Doorbell

Resetting the Vivint doorbell sometimes resolves the technical issues easily like Vivint Camera Red Lights. Similar to any other electronic device, the system sometimes got hang or had bugs. Hence, resetting the device troubleshooting the issue easily, and refreshing the system.

Note: After resetting the device, you would need to do Vivint Login Account to complete the setup.

The different light color on the security camera has its different meaning. The red light on the Vivint camera means it is not connected to the internet. If it’s green, the reset process has been completed successfully. 

Now, check if the issue gets resolved or still your Vivint Doorbell Camera Not Working.

To restart the router, remove the power cable from the wall outlet. Now, wait for at least 30-45 seconds and turn ON the security camera again. You have successfully reset the security camera.


  • Restart the Router

It could be possible that the issue is persisting because of the glitch in the router. To fix the problem, we are going to restart it. So, turn it OFF and remove the power adapter for at least 10-20 seconds. Reconnect the cables again and turn ON the Vivint camera again.

  • Disable And Delete the Camera

In the very first place, you should check the Vivint security camera. On the home screen, tap on the menu from the lower right corner. Now, you will have to activate the Vivint camera by entering the PIN on your smartphone.

Click on the video button, and then can disable the security camera. To confirm the action, click on “Yes”. This will resolve the issue when your Vivint Camera Not Recording Events.

  • Check the Batteries

You may not have inserted the batteries properly or they are damaged now completely. Take out the batteries, check them properly and replace them with the new ones if found damaged.

How to Fix When Vivint Doorbell Camera Not Recording?

If you have found that your Vivint camera is not recording then you may need to change the settings. So, open the Vivint Sky app and click on the camera icon in the bottom navigation bar. Now, tap on the Vivint indoor camera followed by “Settings”. From here, you can turn ON or OFF the toggle to adjust the motion detection settings. Don’t forget to save the settings.

Why Is My Vivint Doorbell Camera Is Not Turning On?

Make sure that your Vivint security camera is not running low on battery. At the circuit breaker box, turn ON the power and check the fuse. Sometimes, the fuse gets burnt, and hence the camera stopped turning ON.

Even after replacing the fuse of your Vivint Doorbell Camera Not Working, dial the toll-free Vivint Customer Service Phone Number.

security cam helpline

This article can be concluded on the point that if your Vivint Doorbell Camera Not Working then check the Surveillance cable connection, wifi, and motion detection settings. In this guide, we have mentioned all the steps to troubleshoot the issue. For more help, dial the Vivint Customer Service number now.

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