Has your Soliom Camera Stopped Working? Are you seeing no image, no video or the camera is not able to detect any motion?
Soliom security cameras come with a lot of features and along with these features, there come some issues that need to be fixed.
Troubleshooting to fix these issues is quite easy. Here are 10- methods to troubleshoot the errors within the Soliom camera.
Common Errors Why Soliom Camera Stopped Working
Here are some common issues you might be facing with your Soliom security camera. Has your Soliom Camera Stopped Working because of the given reasons:
- Unable to play back the video within Soliom support camera.
- No video but the camera LEDs are on.
- Soliom support cameras are able to work in the daytime but video loss at night time.
- Night vision is not able to work, infrared is not working, or cannot record anything.
- The device is not connecting to the NVR security camera on iPad/iPhone.
- 24/7 recording is not working.
- Can’t view my Soliom cameras remotely.
- Soliom camera is unable to connect to the wifi.
Soliom Camera Troubleshooting Methods
For Soliom Troubleshooting, apply the below-given steps:
1. Check the Power Connection
If your Solar Powered Security Camera has stopped working, check its power connection first. It might be possible that you have not connected the camera to the power source.
Connect some other device with a similar power source and see if that is working or not. Sometimes, the Soliom Camera Stopped Working because of a faulty outlet.
2. Check the Wifi Connection
Doesn’t matter if you have connected the Soliom camera to a wireless network or a wired network, a good speed internet connection is required at any cost.
You need to check if your router is working properly or not. To do this, connect any other device with a similar network connection. This will let you confirm if the internet is working or not.
For a bad internet connection, take the help of a network service provider.
3. Check All the Connected Cables
If your Home Solar Security Camera is not working or you see no LED light in the dark, it is most likely a faulty cable problem.
You need to fix the cable connection issue if you want your camera to record the footage.
4. Check the Soliom Camera Settings
Wrong Soliom camera settings might be responsible for why the device has stopped recording footage or stopped detecting motion.
Some features of the Solar Powered Security Camera are enabled by default while some of them have to be enabled during its setup.
You can change the Soliom camera settings with the help of the Soliom s600 App.
5. Reboot the Soliom Security Camera
Reboot your Soliom security camera to fix the issue. This is one of the basic troubleshooting ways to resolve the issue.
If Soliom Camera Stopped Working, you can troubleshoot the device to fix the issue. To do so, remove the power plug from the outlet. Now, wait for a while and reconnect the power cable again.
Turn ON the Soliom camera and see if the issue gets resolved or not.
6. Resolve the IP Address Conflicts
Make sure there is no other device apart from the Soliom Camera which is using the same IP address. If that is the case then you need to resolve these conflicts to fix the Soliom Camera Offline error.
7. Update the Firmware To the Latest Version
There are many brands that release updates for the better performance of the device and to add new features. You need to check if there is any update available for your device. If yes, complete the update now.
If you have recently updated the Soliom device, make sure you have not updated it to its older version.
8. Reset the Camera to Factory Defaults
If you have tried all the troubleshooting steps and the Soliom camera is not working then resetting the device to factory default is the best way to deal with the issue.
Hold down the reset button on the device and wait for a while. In a short time, all the data from the Soliom camera will be deleted and the device will be reset to its original settings.
Why Did My Soliom Camera Go Offline?
Soliom cameras go offline for two main reasons, either the device is placed too far from the router or else there is insufficient bandwidth.
Why is My Soliom Solar Camera Not Charging or Soliom Camera Stopped Working?
Make sure the charging cable port that is connected to the camera is not dirty. This port should be clean, if not then clean it now and see if that fixes the issue.
Conclusion
To conclude, it can be said that a number of different reasons might be responsible for why Soliom Camera Stopped Working. We have mentioned the methods to troubleshoot the error completely. For more, get in touch with our team of experts today.